New Group Binder Payment Updates

Great news!  We will no longer require binder checks  when enrolling a new, fully insured group!
 
All new groups submitted between Aug. 3 and Sept. 30, 2018, have the option to submit a binder check or pay their first month’s premium using eBilling. All new groupssubmitted Oct. 1, 2018, and after will be required to pay their first month’s premium online using eBilling.  Also beginning Oct. 1, 2018, new groups will be required to submit a First Month Premium Attestation if they do not have an approved Electronic Billing Exception Request.
 
What notification does a new group receive to pay the first month’s premium?
  • A welcome email is sent as soon as the first month’s invoice is available, instructing them to register for AccessBlue in order to pay their invoice.
  • Once registered, group contacts will receive another email when theirAccessBlue account is activated (as a reminder, AccessBlue accounts take 1-3 business days to activate). 
Who receives the notifications?
We will send email notifications to all group contacts listed in Section J of the Application for Group Coverage (01MK5337 R06/18). This is why it’s more critical than ever for groups to submit complete and accurate email addresses!
 
What if the group wants to submit a binder check instead of paying online after Oct. 1, 2018?
The existing Electronic Billing Exception Request Form should be completed, using “New Group” as the group number, and submitted for review. Please allow time for processing of the exception request when enrolling a new group. If the Exception Request is approved, the approval must be submitted with new group paperwork. If you are submitting a new group during the binder payment transitional period (Aug. 3 – Sept. 30), an exception request is not needed.
 
When is the first month’s invoice due?
The first month’s invoice must be paid within 15 calendar days of the group’s effective date or receipt of the welcome email, whichever is later. Group ID cards will not be held pending the initial month’s premium.
 
What happens if the group does not pay the invoice on time?
Group coverage will be cancelled back to the effective date.
 
Thank you for supporting our eBilling initiatives and promoting these electronic services to your clients. Please contact your Regional Office representative if you have any questions regarding these eBilling updates. As always, we appreciate your business!
 
* Online billing and payment via eBilling is not available to Small Business Funding Solution (SBFS) groups.